Privacy Policy

Shayr Omnichannel Private Limited

Our Commitment to Your Privacy

Introduction

We are committed to safeguarding your online privacy. This Privacy Policy applies to all information collected and processed through Adya Applications ("Application") by Shayr Omnichannel Private Limited. By using our Application, you agree to the terms outlined here.

Purpose of the Policy

  • Provide clarity on the data we collect and why.
  • Assure users of our commitment to data protection and transparency.

Information We Collect

Registration Information

  • Details such as name, address, email, phone number, gender, and user preferences provided during account creation.

Account & Transaction Data

  • Bank account details, credit/debit card numbers, billing and delivery addresses, and payment tracking records.

Activity Data

  • Records of goods or services browsed or purchased, pricing information, delivery details, and communication logs.

Browsing & Device Data

  • IP addresses, browser type, device identifier, and session activity captured during application use.

User Behaviour

  • Clicks, scrolls, conversions, and drop-off patterns observed across the Application.

How We Use Your Information

  • Verify your identity and provide personalised services tailored to your usage.
  • Facilitate transactions, communication, and user interactions across the platform.
  • Customise and enhance your experience using analytics and algorithm improvements.
  • Send notifications, updates, and promotional communications relevant to your account.
  • Prevent misuse and comply with applicable legal obligations.
  • Provide live tracking for orders and deliveries where applicable.

Disclosure of Your Data

Service Providers

  • Data may be shared with service providers to ensure smooth operation and delivery of services.

Affiliated Companies

  • Shared for analysis, operational efficiencies, and service enhancements across affiliated entities.

Regulatory Bodies & Law Enforcement

  • Disclosed to comply with legal obligations and to support investigations where required.

Third-Party Partners

  • Banks, vendors, and institutions for product or service offerings relevant to your account.

Public Platform Information

  • Any data voluntarily shared by users on the platform may become publicly accessible.

Corporate Transactions

  • Data may be transferred during mergers, acquisitions, or other business changes.

Cookies & Similar Technology

  • Used to analyse user behaviour and improve service functionality across the platform.
  • Collect demographic information for better insights and experience personalisation.
  • Users may manage cookies through their browser settings at any time.

Security Measures

  • We employ technical and organisational measures to safeguard your data at every layer of the platform.
  • No system can guarantee absolute security in online data transmission; we continuously work to strengthen our protections.

Your Rights

  • Access, rectify, or delete your personal data held by the platform at any time.
  • Manage preferences for communications and data processing through your account settings.
  • Be informed about the purposes for which your data is used.

Children's Personal Data

  • We do not knowingly collect data from children under the age of 18.
  • Parents are encouraged to monitor their child's internet use to ensure safety.

Amendments to This Policy

  • Any updates to this Privacy Policy will be communicated through the Application.
  • By continuing to use the platform after changes are posted, you agree to the revised terms.